How to check AVIVA claims status

Any insurance claims can be complicated and it is important to keep up with the status of your claim. To check Aviva Insurance claims status, Aviva has a variety of teams that make sure that no matter the policy, their customers’ claims will be well handled. The information in this article has been carefully put together to address all the frequently asked questions about how to check Aviva Insurance claims status.


AVIVA Insurance

Aviva is a British multinational insurance firm based in London, England. It offers general and life insurance, as well as long-term savings plans and investment management services. Furthermore, the company has over 31,000 employees and serves 18 million clients. It either directly or via intermediaries assists individuals in saving and achieving financial peace of mind.


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AVIVA insurance provides business clients with de-risking solutions for their pension plans as well as solutions to boost employee well-being and health. They are also dedicated to providing their consumers and intermediaries with a straightforward, technologically improved experience.

AVIVA Insurance Claims Number

For general inquiries, call Aviva at 0345 030 7041 from within the UK. If you’re calling the insurance broker from abroad, use the international dialing code +44 345 030 7041 for further information about a car, travel or pet insurance policy with the company. 

However, you can speak with an agent to get a quote or learn more about the claims procedure by calling Aviva Insurance’s UK or international helpline. You can as well visit AVIVA website to make claims. Specifically, a customer service representative can detail the claims process following damage or theft to your property.


Aviva Car Insurance Claims

You can either make a claim through your MyAviva account or by ringing the number below. Claim online by logging into MyAviva and entering the information requested below:

  • What happened
  • Information on any third party involved
  • The damage done to your vehicle
  • To claim by phone: 0345 030 6925

Aviva Travel Insurance Claims

There are 2 ways to make claim on your Aviva travel insurance, that is either online or through a phone call. You will find detailed instructions on how to make a claim online on this page. To claim by phone, use this number 0345 030 6983.

Aviva Home Insurance Claim

At Aviva, you can claim your Aviva home insurance online through MyAviva customer portal. You can also call the claim management team. However, you will be required to provide information about the claim’s circumstances. These include the date and time, any accompanying images, and the names of other parties, as well as your insurance policy number. To claim online, download the claim form online. Also, you can claim on phone by ringing this  number 0345 030 6945.

Aviva Life Insurance Claim

Your Aviva life insurance can be claimed in different possible ways. To make a claim online, go to the Home Page, click on the “Make claim” option under the Life insurance section. To make claim by phone, 0800 015 1142.


If your pet is missing or must have caused or had accident, you can report a claim on your pet insurance. Claims can be made via email or post. Also, customer care representatives can be called on the claims assigned number 0333 234 0631.

How to Check Aviva Insurance Claim status

Any insurance claims can be complicated and it is important to keep up with the status of your claim. However, to check Aviva Insurance claims status, Aviva has a variety of teams that make sure that whatever policy, their customers’ claims will be well handled.

Below are the steps to check the claim status of the Aviva insurance policy online:

  1. Visit the official website of the Aviva insurance company.
  2. Go to the option of tracking the claim status.
  3. Enter the required details such as your claim type, policy number, date of birth, etc.
  4. The current status of your life insurance claim will be displayed.

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Aviva Insurance Contact Address

Aviva has so many contact numbers listed on its website. It can be hard to know which one to use. It also has numerous email addresses, postal addresses and other ways to get in touch.


Aviva is located at Aviva plc, St Helen’s 1, Undershaft, London EC3P 3DQ United Kingdom. The firm is as well available on the Social media (Facebook, Twitter). However, Chatbot is also available to respond to customers. For more enquiries, you can reach the firm via this phone Number: 44 20 72832000. Visit Aviva Website or 

Aviva Insurance – UK Contact Numbers

Aviva Helpline Contact Number
General Enquiries 0345 030 7041
Travel Quotes 0800 051 3606
Car Quotes 0800 015 4715

Contact numbers that start with a local area code will charge the same per-minute rate as any geographic call when made from a UK landline or mobile phone. Calls from outside the country must use the UK’s international access code (+44), which has a much higher rate than local calls.

Aviva Insurance Customer Service

Aviva live support center is always available to all their customers, and they are willing to answer all their questions. So, if you have any questions or queries, or you would like to know more about the type of insurance you are interested to purchase from this company, call them, speak directly to their experts. Customer Service line 0844 776 9610

However, you can visit their website for more inquiries.

Aviva Insurance Policies

Aviva insurance is one of the biggest firms in the private life insurance industry. There are different types of insurance products available ranging from protection plans to investment plans. The company provides various online services including a way for customers to keep track of their policy status.

How to login to Aviva MyAviva?

You can log in to MyAviva customer portal through: Log in to MyAviva customer portal

Through the customer portal, you will be able to: Access your insurance policy, Modify your policy, and Savings and investment policies.


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